Terms of Service

Effective Date: 02/12/2026
Company: Dad Aura
Governing Law: State of Texas, United States

OVERVIEW

This website is operated by Dad Aura (“Company”, “we”, “us”, “our”). By accessing or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein.

If you do not agree to these Terms, you may not use our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ELIGIBILITY

By using this site, you represent that you are at least 18 years of age or the age of majority in your jurisdiction.

You agree not to use our products or Services for unlawful purposes or in violation of any applicable laws.

SECTION 2 – PRODUCTS & AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities per customer

  • Modify or discontinue products

  • Correct pricing errors at any time

An order confirmation does not constitute final acceptance. We reserve the right to cancel any order prior to shipment.

SECTION 3 – RETURNS & REFUNDS

3.1 Hats (Caps) – Final Sale

All hat purchases are FINAL SALE.

Hats are non-returnable and non-refundable, except in cases of verified manufacturer defects or fulfillment errors.

To request a defect review:

  • Contact us within 48 hours of confirmed delivery.

  • Provide clear photo evidence.

  • Item must be unused and in original condition.

We reserve sole discretion in determining whether a product qualifies as defective.

Approved claims may result in a replacement only. Refunds are not guaranteed.

3.2 Apparel (Clothing Items)

Apparel products (if offered) may be eligible for return within 14 days of delivery, provided:

  • Item is unworn, unwashed, unused

  • Tags remain attached

  • Proof of purchase is provided

Return shipping costs are the responsibility of the customer unless the item is defective.

Shipping fees are non-refundable.

We reserve the right to deny returns that do not meet these criteria.

SECTION 4 – SHIPPING & RISK OF LOSS

Shipping timelines are estimates only and not guaranteed.

Risk of loss transfers to you upon carrier confirmation of delivery.

We are not responsible for:

  • Lost or stolen packages marked delivered

  • Carrier delays

  • Customs delays

  • Incorrect shipping addresses provided by the customer

SECTION 5 – CHARGEBACKS & PAYMENT DISPUTES

You agree not to initiate chargebacks or payment disputes for transactions that comply with these Terms.

Improper chargebacks may result in:

  • Permanent account restriction

  • Collection actions

  • Legal recovery of dispute fees and administrative costs

We reserve the right to provide order records, delivery confirmation, and customer communications to financial institutions in response to disputes.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, logos, product designs, branding elements, graphics, and content are the exclusive property of Dad Aura and protected under U.S. and international intellectual property laws.

Unauthorized reproduction, resale, duplication, or commercial use is strictly prohibited and may result in legal action.

SECTION 7 – DISCLAIMER OF WARRANTIES

All products and Services are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted under Texas law, we disclaim all warranties, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We do not guarantee uninterrupted or error-free operation of the website.

SECTION 8 – LIMITATION OF LIABILITY

To the maximum extent permitted by Texas law:

Dad Aura shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to:

  • Lost profits

  • Lost revenue

  • Loss of data

  • Business interruption

Total liability shall not exceed the purchase price of the product giving rise to the claim.

SECTION 9 – INDEMNIFICATION

You agree to indemnify and hold harmless Dad Aura, its owners, officers, employees, contractors, and affiliates from any claim arising out of:

  • Your breach of these Terms

  • Your misuse of products

  • Your violation of applicable laws

SECTION 10 – DISPUTE RESOLUTION & ARBITRATION

Any dispute arising out of or relating to these Terms or your purchase shall be resolved through binding arbitration in the State of Texas.

Arbitration shall be conducted under the rules of the American Arbitration Association (AAA).

You waive the right to:

  • Jury trial

  • Class action participation

  • Consolidated proceedings

Disputes must be brought in your individual capacity only.

SECTION 11 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any court proceedings (if arbitration is deemed unenforceable) shall be brought exclusively in Texas.

SECTION 12 – SEVERABILITY

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 13 – SURVIVAL

All provisions relating to:

  • Intellectual Property

  • Limitation of Liability

  • Indemnification

  • Arbitration

  • Governing Law

shall survive termination of these Terms.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of any modifications.

SECTION 15 – CONTACT

Dad Aura
Email: hidad@dadaura.co